Most frequently asked questions

Shopping Basics

You can use the size chart to help you decide the correct size needed by tightening the meter, being careful not to tighten excessively in order to have a satisfying outcome. Each product has its own size chart on the product page.

We only deliver goods within the Kingdom of Saudi Arabia at this time; we do not offer international delivery.


We are aiming to make it possible to pay in a variety of ways on our website. You can use credit cards from Visa, MasterCard, and Mada to pay with us. Additionally, for orders under 3700 SAR, there is Cash on Delivery. Apple Pay can also be used to make payments if you use an iOS device.

You are guaranteed a completely secure buying experience by WhiteCoat Medical Wear.

Payment information is encrypted before transmission using the most recent electronic encryption technology in accordance with the strictest security guidelines, and credit card information is not kept on our computers. We do not share your information with any third parties; we only use your personal information to carry out your requests.

All of our products are displayed with VAT included. We impose VAT in accordance with Saudi Arabian law.

Shipping & Returns

Indeed, you can. Within 14 days after the day you received your order, you may return items and exchange them, subject to some restrictions. Check out Returns & Exchanges (Policy).

Aramex is the shipping option we currently provide.

For major cities, delivery takes 3-5 working days; for smaller cities, it takes 5-7 working days. You will get an email confirming your order has been dispatched as soon as the order is approved.

To get in touch with us about any problem you might be having, please visit our Customer Service page. We will help you right away.