In order to ensure that our customers shop with confidence and reassurance through our website, the exchange or return of purchases shall be within 14 days from the date of purchase.
- The products should be attached with the original purchase invoice.
- The products are unused and in original/new condition upon purchase.
- The products are attached to the item tags.
- Products that were purchased before promotions and sales periods may not be returned during the promotions and sales periods.
- It is not possible to use more than one offer at the same time, and it is not possible to use coupons during sales periods.
- Products that have offers or discounts may be exchanged for products of the same purchase value or a higher value within only 7 days from the date of purchase and no return is allowed.
- The opportunity to replace or return one product or more in one invoice must not exceed one time.
- In case of return and exchange that have been requested on the website, the customer is obligated to pay the costs of the shipping company.
We are sorry to inform you that we do not replace or return underwear, accessories or stethoscopes for hygienic reasons.